Unlock the full potential of service and product sales with Tacton CPQ’s Service Sales Solution for Manufacturers 

The manufacturing landscape is evolving rapidly, and customers now expect more than just a product—they seek comprehensive solutions that provide ongoing value throughout the lifecycle of their equipment. Manufacturers must rethink how to approach sales by uniting products and services into a seamless, value-driven experience. 

Tacton’s Service Sales Solution is designed to meet this demand, empowering manufacturers to combine product and service sales within a single, integrated system. This streamlines operations, boosts revenue opportunities, and fosters long-term customer loyalty. 

Maximizing Aftermarket Revenue Opportunities 

Aftermarket services represent a significant growth opportunity for manufacturers. Studies show that for 20% of B2B manufacturing companies, 30-49% of total revenue comes from aftermarket sales. Yet, many manufacturers struggle to fully capitalize on this potential due to fragmented systems and reactive service offerings. 

Tacton’s Service Sales Solution bridges this gap by monetizing every stage of the customer lifecycle. By embedding service sales within the CPQ process, businesses can simplify quoting, cut costs, and offer tailored services that enhance equipment performance and drive customer satisfaction. 

Empowering Unified Sales Strategies 

Traditionally, manufacturers have treated products and services as separate entities, often managing them through different tools and workflows. This siloed approach leads to inefficiencies, slower response times, and missed opportunities to deliver maximum value to customers. 

With Tacton’s Service Sales Solution, manufacturers can adopt a solution-selling approach, bundling products and services into tailored packages. Whether it’s preventative maintenance, spare parts, or training programs, these solutions meet the specific needs of each customer while enhancing the total value of the deal. 

Deliver value across the lifecycle  

By combining product and service sales, you can:   

• Increase Revenue: Leverage combined product and service offerings to enhance customer relationships and unlock new revenue streams. 

• Reduce Costs: Empower service sales reps to configure customized packages independently, easing the burden on engineering and IT teams. 

• Enhance Customer Loyalty: Offer personalized service packages to build trust and foster long-term relationships, giving your brand a competitive advantage in customer retention. 

Service Sales Features That Make the Difference 

The Service Sales Solution is designed to simplify and streamline the way manufacturers offer aftermarket services. Here’s how it works: 

• Seamless Integration with Installed Base: Gain full visibility into customer assets, enabling tailored service offers and better management of installed equipment. 

• Flexible Service Offerings: Configure custom packages that meet diverse customer needs, including preventative maintenance, consumables, spare parts, and training. 

• Advanced Service Scheduling: Leverage operational data and forecasting tools to determine the right service levels for each customer, ensuring proactive support. 

• Clear Service Roles and Tasks: Assign the right resources to the right jobs with clearly defined service tasks and role allocations. 

• Accurate Cost Calculation and Quoting: Automatically calculate costs and margins to generate precise quotes, improving profitability and reducing errors.

Creating A Competitive Edge for Manufacturers 

In a market driven by price competition, simply offering a quality product isn’t enough. Manufacturers need ways to stand out by delivering value that low-cost competitors cannot replicate. Tacton’s Service Sales Solution provides a powerful way to differentiate by combining efficiency, expertise and customer-centric offerings in one seamless system.  

By uniting product and service sales, manufacturers can shift their focus from transactional interactions to long-term partnerships. The ability to offer bundled solutions—tailored to meet specific customer needs—demonstrates a level of understanding and commitment that price-focused competitors often lack. Customers value the convenience of working with a single trusted partner who can deliver not just products but also the services that keep their operations running smoothly. 

Additionally, the streamlined approach reduces operational complexity, allowing manufacturers to focus on providing proactive support and personalized care. This positions manufacturers as indispensable allies in their customers’ success, strengthening relationships and ensuring retention over time. With Tacton’s Service Sales Solution, manufacturers aren’t just competing—they’re redefining what it means to provide exceptional value in a crowded market. 

Ready to Transform Your Service Sales? 

The future of manufacturing isn’t just about selling products—it’s about delivering solutions. With Tacton’s Service Sales Solution, you can simplify your operations, maximize the value of every deal, and create stronger, longer-lasting relationships with your customers. 

Watch our launch webinar to learn more or schedule a demo.